FAQs

Q1: When will you ship out the order?

A1: Normally ship within 1-2 working days after payment confirmed.

Q2: Do you offer Drop shipping? -------DROPSHIPPING BUSINESS

A2: Yes, drop shipping is welcome. We will not put any invoice or promotion informationin the package for
Dropshipping customers.

Q3: Do you offer wholesale? --------WHOLESALE BUSINESS

A3: Yes, we look forward to cooperating with wholesale customers. Wholesale purchases will get better
prices and faster shipping.

Q4: Do you offer customized services?

A4: Yes, we offer customized services for Dropshipping and wholesale customers.

Q5: How can I get more discounts?

A5: Usually, our store will set up coupons and discount codes, and you can pick them up. If you don’t know
how to get it, please contact our customer service staff.

Tips:

1. New products usually have
additional discounts

2. Follow our store, you can
get an additional 3%-5% discount (for most products)

Q6: For new customers, will you provide additional gifts?

A6: Thank you very much for your attention to us.

After you have selected the product, please click the product collection button "❤"

Then take a screenshot and send it to our customer service staff, and then you will get an extra small gift.

Tips:

1. After receiving the package, if you are satisfied with our products and gave us a good evaluation
(evaluation words greater than 100 and with 5 pictures), please contact our
customer service, we will give you a $1 No threshold discount codes.

2. Share our products to your friends or share to social platforms such as Instagram, Facebook and then
contact with our customer service. we will give you a $1 No threshold discount codes.

Notice: You need to complete the product feedback first, and then share our products to get the $1
no-threshold coupon.

Q7: What to do if there is a problem with the order?

A7: If there is a problem after you received parcel, please feel free to contact us, thanks you! We
will give you a satisfied solution.

Q8: What can I do when purchase protection time is running out?

A8: If your purchase protection time is running out, please contact us and we can help you
to extend it. So your money will not go to my account.

Q9: How do I tack more information of the parcel?

A9: The website: https://global.cainiao.com/ can see the latest tracking number, also the location and handling time.